Shipping policy
Shipping Policy for partsdealsonline.com
Effective Date: April 23, 2026
Thank you for choosing partsdealsonline.com! We specialize in high-quality, discounted parts for a wide range of categories, including auto parts, electronic components, hardware parts, and small accessories, bringing you cost-effective options without compromising on quality. We are committed to ensuring your discounted parts arrive safely, intact, and on time, whether you’re purchasing for repairs, upgrades, or replacements. Below is our shipping policy to guide you through our process, timelines, and terms.
1. Order Processing Time
All orders are processed within 1–2 business days, Monday through Friday, excluding weekends and public holidays. Our parts are carefully inspected before shipping to ensure quality and functionality—some bulk orders, specialty parts, or fragile components may require up to 3 business days for processing and secure packaging. Orders placed after 2:00 PM (your local time) will begin processing the next business day. We do not ship on weekends or public holidays.
2. Shipping Methods & Delivery Times
We offer reliable, cost-effective shipping options tailored to the variety of parts we offer (from small electronic components to bulk hardware), with availability varying by location:
Standard Shipping Estimated delivery takes 5–10 business days. Standard shipping is free for all orders over $60, and a flat rate of $4.99 applies to orders under $60. All parts are packaged in sturdy, protective materials—fragile components are wrapped in foam or bubble wrap, while bulk parts are secured in durable boxes to prevent damage during transit, ensuring your discounted parts arrive in perfect condition.
Expedited Shipping Estimated delivery takes 2–4 business days, available to most U.S. locations for a flat rate of $12.99. This option is recommended for customers needing parts for urgent repairs, projects, or replacements.
International Shipping Estimated delivery takes 10–20 business days, with a flat rate of $17.99. We optimize packaging for international shipments to minimize costs while ensuring security—small parts are packed compactly, and larger or fragile items are reinforced to withstand long-distance transit. Please note that duties and taxes may apply to international orders.
Delivery times are estimates and begin after your order has been processed and shipped, not from the date of purchase. Minor delays may occur during peak seasons, carrier logistics, or due to customs processing for international orders. For bulky or heavy parts (such as auto components), delivery may take an additional 1–2 business days.
3. Shipping Destinations
We currently ship to all 50 states in the United States, including Alaska, Hawaii, and U.S. territories. For international orders, we ship to select countries worldwide. If your country is not listed at checkout, please contact our support team at support@partsdealsonline.com for assistance with shipping options, especially for bulk or specialty parts.
4. International Shipping Terms
International orders may be subject to import duties, taxes, and customs fees charged by your destination country. These fees are the responsibility of the customer and are not included in our product or shipping costs. Many parts (including auto components and electronic parts) fall under specific import classifications, and we recommend checking with your local customs office for more information on potential fees and import regulations. International shipments may experience minor delays due to customs processing, which are outside of our control. We ensure all packages include accurate documentation to facilitate smooth customs clearance.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment’s progress. You can also track your order by logging into your partsdealsonline.com account and viewing your order history. For bulk or specialty parts orders, we may provide additional updates on shipment status to ensure transparency.
6. Shipping Issues & Damaged Packages
Once your order has been marked as “delivered” by the carrier, we are not responsible for lost or stolen packages. If your tracking shows delivery but you have not received your order, please contact the carrier directly to file a claim.
While our parts are carefully packaged to prevent damage, if your order arrives damaged, defective, or missing items, please contact our support team within 72 hours of delivery at support@partsdealsonline.com with clear photos of the damage (including packaging) and your order number. We will work with you to resolve the issue promptly, whether through a replacement, full refund, or store credit. For defective parts, we may request return of the item for inspection, and we will cover return shipping costs for verified defective products. For bulky or heavy parts, we may arrange for carrier pickup to simplify the return process.
7. Order Cancellations & Address Changes
You may cancel your order within 24 hours of purchase before it enters processing. Once an order has been processed, especially bulk orders, specialty parts, or custom-sized components, it cannot be cancelled, as items are prepared specifically for your order.
Please double-check your shipping address at checkout—incorrect addresses may lead to delayed or lost shipments, especially for bulk or heavy parts. If you need to modify your address after placing an order, contact us immediately at support@partsdealsonline.com. Changes cannot be made once the order has shipped.
8. Contact Us
If you have any questions about our shipping policy, packaging of fragile or bulk parts, order status, or international import regulations for parts, please reach out to our customer support team at:
- Email: running.merger-3e@icloud.com
- Working Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)